COLOR

How long does a highlight last?
Who dries my hair after my color service?
Why do you foil on wet hair?
What is the difference between color, baliage and foils?

CUT / STYLE

How do I know what type of deep conditioner I need?
Are there different prices for women, gentlemen and children haircuts?
Should I wash my hair before a specialty style?
What hair straightening system do you use?

HAIR REMOVAL

How long should my hair be for waxing?
How fast will my hair grow back?
What is sugaring?

SPA

What spa packages do you offer?
What facial is best for my skin?
How should I prepare for my facial?
How frequently should one have a regular facial?
Why do you use Shellac?
What is the difference between gel and acrylic nails?

GENERAL
What should I expect as a new guest?
How do I know what to book for?
What if I am late for my appointment?
How early should I arrive?
How far in advance should I schedule my appointment?
Do your artists specialize in different types of hair?
What’s the difference between Senior, Master and Expert levels?
What educational opportunities do your artists undertake?
How do I book online?
What kind of sanitation procedures do you use?
What should I do if I’m not happy with service I have received?
What is Lili's pet policy?
Will Lili donate to my organization?

Donation request

Questions we haven’t answered?
We’d love to help. Email us your question.